Mark Zimmerman (he/him/his)
Director of Operations
As Director of Operations for TBC Hotels, Mark works with our hotel portfolio ensuring operational policies and procedures are implemented ensuring the highest levels of customer satisfaction, strong topline results, and notable profit margins. Mark started his hotel career with Marriott International over 30 years ago. Throughout the years, Mark has worked in full service, extended stay and select service branded hotels as, Operational Manager, General Manager, Corporate and Regional Director of Sales and Marketing and Market Director of Revenue Strategy. Mark joined TBC Hotels in 2015 as the opening General Manager of the Aloft Raleigh Hotel. The hotel has consistently been rated in the top of all Aloft hotels in the system and has been honored with numerous awards.
Mark’s hotel experience in numerous disciplines provides him with valuable insights that he shares with the portfolio. Mark resides with his wife not far from Raleigh, NC and loves to travel to visit family in New York, Spain and Ireland.
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