OUR PRIVACY POLICY
At TBC Hotels ("Hotel"), the privacy and confidentiality of user information is important.
We are committed to maintaining the privacy and security of your user information. We may
update this policy from time to time, so please check here frequently. Hotel will not disclose
identifiable user information to any third party without consent.
Hotel is committed to safeguarding your privacy while visiting the Hotels' website, namely,
www.tbchotels.com, (hereinafter all identified URLs are collectively
referred to as the "Site"). Our goal is to provide you with an Internet experience that
delivers the information, resources and services that are most relevant to you. To achieve
this goal, part of the operation of the Site includes gathering of certain types of
information about Site users. Because we understand that your privacy is important, we
wish to explain the types of information we gather and the way in which we use it. This
Privacy Policy applies to the Site.
This Privacy Policy covers two types of information gathered at the Site, personal and
aggregated. The term "personal information" refers to data you voluntarily provide in
connection with use of the Site that identifies you and/or the company on whose behalf
you are accessing and using the Site. Personal information includes, e.g., data submitted
in connection with our services, such as your name, e-mail address, phone number, company
affiliation, physical address and/or certain other personal information. The term
"aggregated data" refers to general information regarding visitors and users of the Site
that relates to use of the Site, e.g., traffic patterns, number of visits to certain pages,
visits from other web sites or to third-party web sites linked to the Site, use of
particular services and interest in services, information or features of the Site or
other parties made available through or found at the Site.
What information is collected about you? How do we use it?
We take care to ensure that the personal information we obtain from you is not used in a
way that you may be unaware of or not agreeable to. You may wish to submit an information
request about our Hotel, participate in one of our promotions or subscribe to our e-mail
or postal mail lists. In response, we may ask for information such as your name and postal
address. In the event you opt to provide us with this information, we will only use it for
the purpose specified by you at the bottom of the information gathering form.
Information collected on the Site may be used to:
- Register you as a Hotel member
- Plan and purchase hotel accommodations
- Enter your email in our promotions or sweepstakes
- Send marketing communications or surveys to you
- Respond to your questions or suggestions
- Improve the quality of your visit to our site
All forms will provide an opt-out button to allow you to choose not to participate in Hotel
lists and future online marketing. In deciding whether or not to join such lists, please
note that they are only used for Hotel purposes or in joint promotions with a Hotel partner.
We do not sell, rent or share any of your personal information with any other party including
any third-party joint promoters, nor use it for unapproved commercial purposes. You may
request to be removed from our lists at any time. All emails distributed to our lists will
contain easy, online access to unsubscribe.
Permission for Use
Hotel may collect and use personal information that you submit at the Site in any manner
that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the
Site at the point you submit such personal information. At the time you submit personal
information or make a request, the intended use of the information you submit will be
apparent in the context in which you submit it and/or because the Site states the intended
purpose. By submitting personal information at the Site, you are giving your consent and
permission for any use that is consistent with uses stated in this Privacy Policy or disclosed
elsewhere at the Site at the point you submit such personal information, and such consent will
be presumed by Hotel, unless you state otherwise at the time you submit the personal
information. Please do not request any such communications on behalf of an individual or
company if you are not authorized to make the request.
Secure Reservations
If you decide to make an online reservation at the Site, you will be linked to a reservation
interface and a third party booking engine ("Booking Engine") provided by FASTBOOKING. While
it appears to be part of our site, the Booking Engine is in fact provided by a third party
and is governed by its privacy practices. We understand that security remains the primary
concern of online consumers and have chosen the Booking Engine Vendor carefully. The Booking
Engine Vendor participates in the Thawte
Secure Site Program, a top security certification
program, and:
- Has a Thawte Secure Server ID.
- All information sent to this site, if in an SSL session, is encrypted, protecting against
disclosure to third parties.
Protecting your information
We would like our Site visitors to feel confident about using the Site to plan and purchase
their accommodations, so Hotel is committed to protecting the information we collect. Our
Site is hosted in a secure environment. The Site servers/systems are configured with data
encryption, or scrambling, technologies, and industry-standard firewalls. When you enter
personal information during the reservation process your data is protected by Secure Socket
Layer (SSL) technology to ensure safe transmission.
Withdrawing Consent to Use
If, after permitting use of your personal information, you later decide that you no longer
want Hotel to include you on its mailing list or otherwise contact you or use your personal
information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by
sending an e-mail, or by clicking on the "Unsubscribe" button at the bottom of our email
communication to you.
Use of Aggregated Data
Hotel is interested in improving the Site and may develop and offer new features and
services. We monitor aggregated data regarding use of the Site for marketing purposes
and to study, improve and promote use of the Site. In connection with such purposes,
Hotel may share aggregated data with third parties collectively and in an anonymous way.
Disclosure of aggregated data does not reveal personal information about individual Site
users in any way that identifies who they are or how to contact them.
Exceptions to the Privacy Policy
Hotel has two exceptions to these limits on use of personal information:
- Hotel may monitor and, when we believe in good faith that disclosure is required,
disclose information to protect the security, property, assets and/or rights of Hotel
from unauthorized use, or misuse, of the Site or anything found at the Site.
- Hotel may disclose information when required by law; however, only to the extent
necessary and in a manner that seeks to maintain the privacy of the individual.
Children's Privacy & Parental Consent
Please be aware that Hotel has not designed this Site for, and does not intend for it to
be used by, anyone under age 18. Accordingly, this Site should not be used by anyone under
age 18. Our privacy policy prohibits us from accepting users who are under the age of 18.
Hotel specifically requests that persons under the age of 18 not use this Site or submit
or post information to the Site. Should Hotel inadvertently acquire personal information
or other data from users under the age of 18, Hotel will not knowingly provide this data
to any third party for any purpose whatsoever, however any subsequent disclosure would be
due to the fact the user under age 18 used the Site and submitted personal information
without solicitation by or permission from Hotel.
Links Provided To Other Sites
Hotel may provide links to a number of other web sites that we believe might offer you
useful information and services. However, those sites may not follow the same privacy
policies as Hotel. Therefore, we are not responsible for the privacy policies or the
actions of any third parties, including without limitation, any web site owners whose sites
may be reached through this Site, nor can we control the activities of those web sites. We
urge you to contact the relevant parties controlling these sites or accessing their on-line
policies for the relevant information about their data collection practices before submitting
any personal information or other sensitive data.
Your Consent To This Privacy Policy
Use of the Site signifies your consent, as well as the consent of the company for whom you
use the Site and whose information you submit (if any), to this on-line Privacy Policy,
including the collection and use of information by Hotel, as described in this statement,
and also signifies agreement to the terms of use for the Site. Continued access and use of
the Site without acceptance of the terms of this Privacy Policy relieves Hotel from
responsibility to the user.
Policy Modifications & Contacting Hotel
Hotel reserves the right to change this Privacy Policy at any time; notice of changes will
be published on this page. Changes will always be prospective, not retroactive. If you have
questions about our policies, please contact:
Hotel Contact Information:
Corporate Office
The Bernstein Companies
TBC Hotels
3299 K Street, N.W., Suite 700
Washington, DC 20007
Tel: 202-333-9000
Fax: 202-333-3323
info@tbchotels.com
|
|